Inquires & Consultations
Tell Us About Your Project or Vision
Shipping/ Return/ Privacy Information
***Return Policy- Returns can be made within the first 30 days, pending the piece is returned in the exact condition in which it was sent to the client. The client will also bear the cost of return shipping and may be responsible for any loss in value, if the piece cannot be resold as initially intended, due to mishandling and improper return shipping by the client. A fee of 5% of the original purchase price will be deducted from the refund.
Individual issues will be decided on a case-by-case basis.
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***Shipping Policy- The handcrafted piece(s) will ship within 5-7 business days, with a carrier who has the ability to handle large parcels/ crates. The item will dictate the specific carrier for circumstances when lift gate is needed on the carrier's truck, due to size and weight of the crating. If you are requesting a custom or a large piece, please request a consultation to not only discuss your vision and desires, but to also discuss the estimated amount of time that it will take to design, build, and ship. These can greatly vary, depending on each custom piece.
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**Privacy Policy for Mission Rd. Woodworking Co. LLC** [December 2023]
Mission Rd. Woodworking Co. LLC is committed to protecting the privacy of our users. This Privacy Policy outlines the types of information we collect when you visit our website (missionrdwoodworkingco.com) and how we use, disclose, and safeguard that information. By using the Site, you consent to the terms of this Privacy Policy.
Information We Collect
1. Personal/ Non-Personal Information:
We may only collect personal information that you voluntarily provide, such as your name, email address, phone number, and mailing address, when you use our site or place an order.
How We Use Your Information
We use the information we collect for the following purposes:
1. Order Fulfillment:
To process and fulfill orders, communicate order status, and provide customer support.
2. Communication:
To send you updates, newsletters, and promotional materials related to our products and services, with your consent.
3. Site Improvement:
To analyze and improve the functionality and user experience of the site.
4. Security:
To protect against unauthorized access, maintain data security, and prevent fraud.
Information Sharing
We DO NOT sell, trade, or otherwise transfer your personal information to third parties without your consent. However, we may share some information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our Site. You can choose to disable cookies through your browser settings, but this may affect your ability to access certain features of the Site.
Your Rights
You have the right to update, or delete your personal information. If you wish to exercise these rights or have any questions about your data, please contact us at: mission.rd.woodworking.co@gmail.com or www.wix.com/support.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page will indicate the latest revision. We encourage you to review this Privacy Policy periodically for any changes.
Contact Information
If you have any questions or concerns about our Privacy Policy, please contact us at:
Mission Rd. Woodworking Co.
York, SC 29745
Mission.rd.woodworking.co@gmail.com
(803) 630-9831
-OR-
Since our site is hosted by Wix, you can view the Wix privacy policy at: www.wix.com/about/privacy
By using our Site, you agree to the terms outlined in this Privacy Policy.